Introduction of achievements: Custom kiosk for data center entrance reception terminal.
Realization of automation for issuing admission passes and alleviation of congestion during entry waiting.
At Creavision Inc., the kiosk terminal "IKE-17" from Inform Plus has been introduced as the entrance reception terminal for the data center. Creavision is a software company that sells solution products for data centers. Previously, entrance reservations were only made through email exchanges with customers. On the day of entry, multiple staff members were involved in handing out entrance passes from the reception, but by implementing the reception system using the kiosk terminal "IKE-17," congestion has been alleviated, leading to increased customer satisfaction. ■ Benefits of Implementation: Utilizing the Reception System and Kiosk Terminal "IKE-17" The traditional manual entry application process was hindered by the time required to prepare documents, making reception congestion a significant issue. With the introduction of the kiosk terminal "IKE-17," entrance passes can now be issued simply by scanning a QR code, reducing processing time to less than one-tenth of what it was before implementation. This has greatly contributed to alleviating congestion.
- Company:DXキオスクのインフォームプラス (エム・ティ・プランニング株式会社×株式会社ツボタテクニカ)
- Price:Other